Daryl B315
5 Contributions
I have made many orders with hobbyrc
I have made many orders with hobbyrc. Their customer service, speed of delivery and value for money is excellent. They often are the first to have novel items in stock and are honerable with pre-orders (unlike many).
Ignore the fact that the website looks like somthing out of the mid 90's as they seem to be putting their energy into being a great retailer. I suspect they get enough business without making their site look really glam and up-to-date.
Alberto345
1 Contribution
Ordered TX16s MII Max
As always 1st class service.
Kim Fleming
2 Contributions
Helpful customer support.
Good prices, delivered quickly, and the customer support was helpful.
Howell311
2 Contributions
My first stop for RC stuff
I've spent a lot of money with HobbyRC over the last few years and never had anything but reliable and fast service.
Yesterday I ordered a pair of batteries and paid, order confirmed. Then later in the day I decided to buy and paid for another pair. Without me asking, HobbyRC put them all in the same box to save postage and refunded the extra postage. They arrived today! Great service.
Johnston253
2 Contributions
Impressed with the service, delivery and quality of the Runcam RC21 M8 Lens…
Impressed with the service and delivered in parcel and the Lens within a little sponge padded box of my required part being a Runcam RC21M M8mm lens for my Hyundai i40 reversing camera, the cost is £11:70 (lens not the car) including delivery which is very good, the lens is top notch quality and fabulous clarity, there are big choices of Lens 8,10 &12mm diameter thread and this one looked near as identical to be replaced, you could get cheaper/dearer, HobbyRC have such good reviews, I did have a few emails with HobbyRC and always got a very nice and friendly response also received a sweat in the package.( In case you're wondering a camera unit for the i40 just the boot end number plate area a replacement is around £75 the Lens does unscrew obviously) so buy Lens from Hobbyrc.co.uk shop.
Definitely Recommended appreciated all your help.
Awesome place to buy all you're drone…
Awesome place to buy all you're drone needs, My go to shop for my drone parts.
Thanks Guys.
Kristin524
3 Contributions
Great customer service and fast…
Great customer service and fast delivery.
Jessie606
2 Contributions
Excellent Service from HobbyRC
I ordered a couple of switches and paid for first class royal mail. The switches did not arrive until 26 days later.
Because of this delay, which was no fault of HobbyRC, the cost of the switches was refunded to me.
Very good service from HobbyRC who were at all times very patient in dealing with a problem that was not of their making.
I offered to repay for the switches when they finally arrived today but Mike from HobbyRC said not to worry.
Many thanks. I will make sure to purchase from HobbyRC in the future.
Anthony Hopkins
2 Contributions
I've bought a few things from this…
I've bought a few things from this store, delivery is always great and on time. Had a battery that was DOA and it was replaced with no issues.
Nicole728
2 Contributions
RadioMaster 16TX Max
I have had excellent service from Hobby rc.co.uk the window to contact is 11:00am till 2:00pm & the line gets frustratingly busy ? & in fairness when it's your turn for help & advice you realise Why, The help & expert ? advice is first class ? they are really patient to make sure you understand the answer to your questions & are extremely thorough to help I'm really happy with my Tx16 Max gold & within 3 hours my friend & myself got a model set up with telemetry using spectrum protocol there is lots of YouTube guidance also on open Tx the Sky is the limit with this amazing radio just lay it out on the kitchen table & learn to set a model up thank you Mike & your staff for great service.
Abigail M732
4 Contributions
Fastest shipping I've had!
These guys have hit Amazon Prime levels of delivery time. I ordered just gone 2PM yesterday, (ordered royal mail 1st class, expecting Monday/Tuesday delivery). It arrived on my doorstep before 10AM today.
Brilliant service, well packaged.
Very happy!
Jerome532
4 Contributions
Refuse to answer to emails
Asked for a warranty claim to be made, they said they would contact the supplier then completely ignored me. I wouldn’t even mind if the answer was no warranty, but just ignoring your customers is pretty poor form for customer service.
Roberts291
4 Contributions
Its how a problem is handled
I think the measure of a company isn’t their ability to process a card and a Chuck stuff in the post. It’s what they do when their is a problem. I have had only 1 problem with Hobby RC when a sealed box containing a quadcopter had a part of the VTX antenna missing. I spoke to HobbyRC and they sent the replacement same day. It’s all you can ask
It's the times when it goes wrong that matter
Just about anyone can send a parcel out quickly when they take your money. It's the product support and knowledge along with a helpful attitude that stands out with the likes of HobbyRC. I had an issue with a radio transmitter, two actually, and Mike from HobbyRC was really helpful with getting the fault diagnosed and understood. It ended with a refund which is a shame, hence leaving this review. Will happily buy from and recommend HobbyRC again.
I've been shopping with Hobby RC for a…
I've been shopping with Hobby RC for a few weeks now as i've just got into FPV drone flying.
I have to say both the products and the service have been brilliant! Superb communication and they provide tracking details right away. They also consolidate postage where possible to save you spending too much on postage.
Very happy customer that will definitely be going back.
They even send a bit of seaside rock to rot your teeth whilst flying ! haha love it
Thank you Hobby RC